Massaro Restoration Services, LLC: Restoration Tips
Insurance policies are contracts, whether a homeowner’s policy, commercial property policy, or any other. As such, there are obligations and responsibilities detailed within the policy language for not just the insurance company, but also for the insured. The basic responsibilities the insured should remember following property damage are:
- Take immediate action to mitigate the damages and prevent further damages from occurring. This is easily achieved by contacting a general contractor that specializes in property restoration, such as Massaro Restoration Services, LLC.
- Contact your insurance company as soon as possible. Your agent/broker/producer can take the information and pass it along to the claims department, or some insurance companies provide their policyholders with toll free numbers to report claims. Inform your insurance company of the steps you have taken to mitigate the damages and prevent further damages. Also, provide them with the name, telephone number(s), and contact person of the restoration contractor you have hired.
- Cooperate completely and promptly with your insurance company regarding requests for information or execution of documents. Provide your insurance company with all telephone numbers where you may be reached. This will expedite the claims processing and the repairs to your property.
- Understand that claims and the repairs required are an inconvenience.
- Understand that you are required to pay your deductible under the terms of the insurance policy (contract). Your deductible is the FIRST amount applied to the claim, not the last. If the repairs for damages are less than your deductible, your insurance company will not have to make any payment.
- Remember that property can and will be repaired to pre-loss condition. Be patient and keep everything in proper perspective.
These tips are by no means considered to be all-inclusive of insurance policy requirements; however, they are important to keep the claim to a minimum and take into consideration the insurance company’s financial interest in your property. Insurance professionals are trained to understand your questions and concerns following property losses. They will guide you through the steps required to have your property restored to pre-loss condition as quickly as possible.
Massaro Restoration Services, LLC is prepared to help facilitate timely, cost-effective, and quality repairs to your property, any time, day or night. Call us at 412.599.0023.
