Event of Extreme Conditions
If a telephone threat, pretend difficulty hearing – keep caller talking – if caller seems agreeable to further conversation, ask questions like:
- When will it go off?
- Where is it located?
- What kind of bomb?
- What kind of package?
- How do you know so much about the bomb?
- What is your name/address?
If building is occupied, inform caller that detonation could cause injury or death.
Notify 911 and your supervisor immediately
Activate malicious call trace: Hang up phone and do not answer another line. Choose same line and dial *57 (if phone system has this capability). Listen for confirmation announcement and hang up.
(If Applicable) Call Security and relay information about call
Did the caller appear familiar with the plan of building (by his/her description of bomb location)? Write out the message in its entirety and any other comments on a separate sheet of paper and attach to this checklist.
If suspicious letter or package is received, call 911 immediately and evacuate.
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