What to do in the
Event of Extreme Conditions

Bomb/Terroristic Threat


If a telephone threat, pretend difficulty hearing – keep caller talking – if caller seems agreeable to further conversation, ask questions like:

  • When will it go off?
  • Where is it located?
  • What kind of bomb?
  • What kind of package?
  • How do you know so much about the bomb?
  • What is your name/address?

If building is occupied, inform caller that detonation could cause injury or death.

Notify 911 and your supervisor immediately

Activate malicious call trace: Hang up phone and do not answer another line. Choose same line and dial *57 (if phone system has this capability). Listen for confirmation announcement and hang up.

(If Applicable) Call Security and relay information about call
Did the caller appear familiar with the plan of building (by his/her description of bomb location)? Write out the message in its entirety and any other comments on a separate sheet of paper and attach to this checklist.

If suspicious letter or package is received, call 911 immediately and evacuate.

© 2013-2019 Massaro Restoration Services, LLC

Priority Extreme

You are not currently logged into Priority Extreme. You can Login here or Register for an account.

Recommended Emergency Supplies for Shelter Areas >

Design supplies based on your location and needs. Learn how to prepare for the worst.

What to do in the event of an emergency